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Effective date: 22/01/2025
1) Who we are
This website (the “Site”) is operated by Joshua Stephens, trading as DFY Digital (“we”, “us”, “our”).
Business address: Rue des Caches, St Saviours, Guernsey, GY7 9TJ
Email: Josh@dfydigital.gg
Phone: +44 7781 434130
2) Scope: business users only
The Site and the information on it are intended only for business users in Guernsey, including companies and sole traders.
You confirm that you are using the Site in the course of business and not as a consumer.
3) Acceptance of these Terms
By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.
We may update these Terms by publishing an updated version on the Site. Changes take effect from the date they are posted.
4) Purpose of the Site and no advice
The Site provides general information about our digital marketing services. Content on the Site is for general information only and is not legal, financial, marketing, or other professional advice. You should obtain advice tailored to your circumstances before acting on information from the Site.
5) Services overview
We provide digital marketing services which may include (among other things):
- paid marketing campaigns;
- lead follow-up by SMS, calls, and/or email;
- Google Business Profile optimisation; and
- social profile optimisation.
Marketing performance depends on many external factors (including platform policies/algorithms, competition, budgets, creative, targeting, and market conditions). We do not guarantee any particular outcomes or results.
6) Enquiries and contact forms
The Site includes forms that allow you to submit: Name, Company, Email address and Phone number.
By submitting a form, you:
- confirm the information you provide is accurate (to the best of your knowledge);
- confirm you are authorised to provide the details submitted (including where you provide details relating to a business or colleagues); and
- request that we contact you to respond to your enquiry and to discuss our services, including attempting to arrange a meeting.
How we may contact you:
- We may contact you by telephone call, email and/or SMS/text using the contact details you provide.
- If you prefer not to be contacted by a particular method, please do not provide that contact detail and/or tell us your preference when we first contact you.
7) Direct marketing and opt-out
Where our communications amount to direct marketing, you can ask us to stop at any time:
- Email: use an unsubscribe link (if provided) or email Josh@dfydigital.gg with your request;
- SMS: reply “STOP” (where available) or contact us at Josh@dfydigital.gg;
- Calls: tell us during the call or email Josh@dfydigital.gg.
We will act on opt-out requests as soon as reasonably practicable and maintain suppression records so we respect your preferences.
8) Cookies and tracking
We use cookies and similar technologies. We also use Meta Pixel and Google Tag Manager, and we operate a cookie banner/consent mechanism.
Non-essential cookies/trackers should not be set unless and until you have provided consent via our banner/consent tool.
For details, see: Privacy Policy
9) Privacy and data protection
We handle personal data in line with applicable data protection and privacy laws.
Our Privacy Policy explains:
- what personal data we collect and why;
- the lawful basis/bases we rely on;
- who we share data with;
- international transfers;
- how long we keep data; and
- your rights and how to exercise them.
Privacy Policy: https://www.dfydigital.gg/privacy-policy
Note:
Email, SMS, and internet communications are not always secure. Please do not submit sensitive information through the Site unless requested and you are comfortable doing so.
10) Third-party services and platforms
We may use third-party providers to operate the Site and handle enquiries (for example, website hosting, analytics, CRM, email, and communications providers). We are not responsible for the availability, security, or content of third-party platforms you access via links from the Site (including social media and advertising platforms).
11) Acceptable use
You must not:
- use the Site in any way that breaches applicable law or regulation;
- attempt to gain unauthorised access to the Site, servers, or related systems;
- interfere with, damage, or disrupt the Site (including by introducing viruses, malware, or harmful material);
- scrape, harvest, or systematically extract data from the Site without our written consent; or
- use the Site to transmit unlawful, infringing, defamatory, obscene, or otherwise objectionable material.
We may suspend or restrict access to the Site if we reasonably believe you have breached these Terms.
12) Intellectual property
Unless stated otherwise, we own (or are licensed to use) all intellectual property rights in the Site and its content (including text, graphics, branding, logos, and layout).
You may view and print pages for your own internal business use, but you must not copy, reproduce, republish, upload, post, transmit, distribute, sell, or exploit any part of the Site without our prior written consent.
13) Availability and changes
We do not guarantee that the Site will always be available, uninterrupted, secure, or free from errors/viruses. We may change, suspend, or withdraw the Site (in whole or part) at any time without notice.
14) Liability
Nothing in these Terms limits or excludes liability that cannot be lawfully limited or excluded.Subject to that, and to the maximum extent permitted by law:
- we provide the Site “as is” and exclude conditions, warranties, representations, or other terms that may apply to the Site (whether express or implied);
- we will not be liable for loss or damage arising from your use of (or inability to use) the Site or reliance on its content; and
- we will not be liable for indirect or consequential loss, loss of profits, loss of business, loss of goodwill, or loss of data.
15) No contract for paid services via the Site
The Site does not itself create a contract for paid services. Any paid engagement will be agreed separately (for example, by proposal/statement of work/contract).
16) Age restriction
The Site and enquiry forms are intended for users aged 18 or over. By using the Site and/or submitting an enquiry, you confirm that you are at least 18 years old.
17) General
Severability: If any part of these Terms is held unlawful or unenforceable, the remainder remains in force.
No waiver: If we delay enforcing any right, we may still enforce it later.
Entire agreement (Site use): These Terms govern your use of the Site.
18) Governing law and jurisdiction
These Terms and any dispute arising out of or in connection with them are governed by the laws of Guernsey, and the courts of Guernsey have exclusive jurisdiction.