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August 2, 2026
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7 min read
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By Josh Stephens

If you run a service business, you already produce some of the best marketing content every single week. The problem is that most of it gets finished, invoiced and forgotten about before a single photo is taken.

This guide helps you fix that. Not with fancy kit, your phone is genuinely all you need, but with a handful of habits: what to capture, how to make it look good, and how to do it in a couple of minutes per job without it getting in the way.

Why photos of your work matter

When someone on the island is choosing between you and another quote, they will look you up. And when they do, they're not reading your bio. They're looking at pictures of your work, because that's the fastest way to answer the only question they care about: "Are they any good?"

The numbers on this are hard to argue with:

Why photos win jobs: 92% look at photos in reviews, 51% look for reviews with photos, 22% want before-and-afters

There's a bonus effect too. Google has said that business profiles with photos get noticeably more direction requests and website clicks than profiles without. That figure is from a few years back now, but the pattern hasn't changed: listings with photos get more action than bare ones.

So every decent photo you take does two jobs. It gives you something to post, and it makes your Google profile and your pages look alive.

The best habit to get into

The most important habit to get into is to take photos at three points on every job. Before you start, partway through, and when it's finished.

  • Before. The old bathroom, the overgrown garden, the water-stained ceiling. Don't tidy it up. The mess is the point.
  • During. One or two shots of the work. Pipework before it's boxed in, the prep before the paint, the base going down before the patio. This is the stuff customers never normally see.
  • After. Take this one with the most care.

The before photo is the one everyone forgets, and it's arguably the most valuable of the three. You can't go back and take it later, so make it the first thing you do when you start.

The three-photo habit: before, during and after. Two minutes a job

How to make the photos actually look good

  1. Clean the lens. Sounds obvious, but most people forget and then their photos look foggy and soft. This is often the single biggest improvement, and it takes 5 seconds.
  2. Get the light right. Natural light is your friend. Open the curtains, turn on the room lights, and stand with the main source of light behind you if possible. Shooting into a bright window turns your lovely new cylinder into a silhouette.
  3. Tidy the frame, not the room. You don't need to deep-clean, just pull any tools, dust sheets, etc. out of the shot.
  4. Hold still and shoot straight. Hold the phone with two hands, and keep lines level. Doorframes, worktops and tiles should look straight, not tilted. Turn on your camera's grid (it's in the camera settings on both iPhone and Android) and line things up against it.
  5. Take more than you need. Shoot the wide shot, then step in for a couple of close-ups of any details. Take twenty, keep three or four. Delete nothing until the work's been posted.
  6. Shoot both ways. Take the same shot upright (portrait) and sideways (landscape).

One final tip: Natural lighting will change by the hour, so if a shot looks flat and grey when you finish, and you're passing the location the next morning anyway, take the final photo then. A sunny after photo can look like a different job.

Before you press the button: wipe the lens, window behind you, clear clutter, grid on, wide then close-up

Before and afters

Before and afters are the single most convincing thing a service business can post, but they hit so much harder when the two photos match. The trick is to take them from the same spot, at the same height, pointing the same way.

Easiest way to do that: when you take the before photo, take a second one of exactly where you're standing. When the work's done, stand in the same place and shoot again. The closer the two frames match, the more dramatic the change looks, because the only thing that's different is your work.

Match the before and after: shoot both from the same spot, the same height and the same direction

Video: easier than you think

The average adult now spends a serious chunk of every day online, and the short clips on Facebook and Instagram are a huge part of it.

Where the attention is: UK adults average 4h 45m online a day, and 44% open Instagram every day

You do not need to edit anything, talk to camera, or become a videographer. Keep it stupidly simple:

  • Film upright (portrait). That's the shape Reels and Stories want, and it fills the whole screen.
  • Keep clips short. Ten to thirty seconds is plenty. One clip, one thing.
  • Move slowly or not at all. A slow, steady walk through the finished room beats a fast waving pan every time. If in doubt, just stand still.
  • Film the satisfying bits. Every trade has them. The turf rolling out, the first coat going on, the tile cut that fits perfectly. People genuinely love watching this stuff.
  • Talking is optional. A ten-second walkthrough with no commentary works. If you do talk, one line is enough.

A nice starter formula: film five seconds of the before, five seconds mid-job, and a slow ten-second walkthrough of the after. That's a before-and-after Reel, filmed in twenty seconds across the whole job, and it's exactly the format that travels furthest for trades pages.

Two things to be careful about

  • Ask before you shoot in someone's home. Most customers are delighted, some will ask you to avoid family photos or the rest of the house.
  • Watch what's in the background. Addresses, number plates, family photos. Have a quick scan of the frame before you post, not just before you shoot.

The mistakes that waste good work

  • Only ever posting finished shots. Without the before, nobody knows how big the win was.
  • Waiting for the "big" job.
  • Shooting one photo and hoping. Take plenty, choose later.
  • Letting photos rot in your camera roll. Capturing is half the habit, posting is the other half.

Where this goes next

Once your camera roll is filling up, you've got the raw material for months of posts. The next job is turning them into posts that actually bring enquiries in, what to say, how to say it, and what to ask people to do, and that's a guide of its own that's coming next.

If you haven't set up your pages yet, start with our Getting started with social media guide. And if you'd rather be on the tools while someone else does the posting, that is, quite literally, what we do all day. But with a phone, two minutes a job and the habits above, you can absolutely do this yourself.

If you're wondering what to pair with your new creatives, our writing posts that get enquiries guide is next.